SARIPUDIN. Building Customer Loyalty and Competitor Analysis. Managing: Jurnal Bisnis dan Manajemen, [S. l.], v. 2, n. 2, p. 82–93, 2025. DOI: 10.61166/managing.v2i2.36. Disponível em: https://managing.hellowpustaka.id/index.php/i/article/view/36. Acesso em: 3 mar. 2026.